Shipping & Delivery Policy

Shipping & Delivery

Each MAK garment is individually commissioned and handcrafted upon order.

As a result, production and delivery timelines may vary depending on the collection, design complexity, materials, and specific requirements of each piece.

United Arab Emirates

For deliveries within the United Arab Emirates, orders are generally fulfilled within 15 to 45 calendar days from the date of order confirmation.

For clients within the United Arab Emirates, orders may be delivered by shipment or made available for collection where applicable. Collection details and arrangements will be communicated following order confirmation through the contact information provided by the client, including WhatsApp or email where applicable.

International Deliveries

For deliveries outside the United Arab Emirates, production timelines may vary according to the nature of the order. Shipping times are additionally subject to the destination country, customs procedures, and the selected courier service.

Delivery Estimates

Any delivery timeframe provided by MAK is an estimate only and should not be considered a guaranteed delivery date.

While every effort is made to complete and dispatch orders within the anticipated timeframe, delays may occasionally occur due to factors including material availability, production requirements, customs procedures, public holidays, weather conditions, or circumstances beyond our reasonable control.

Shipping Information

Clients are responsible for providing complete and accurate shipping information at the time of purchase.

MAK shall not be responsible for delays, failed deliveries, or additional charges resulting from inaccurate or incomplete shipping details provided by the client.

Customs & Duties

International orders may be subject to customs duties, import taxes, and other charges imposed by the destination country.

Such charges remain the sole responsibility of the client.

Order Tracking

Where available, tracking information will be provided once an order has been dispatched.